Operational controls without unsupported enterprise claims.

Incident response

• Confirm and scope the incident.
• Contain the affected path or credential.
• Preserve relevant evidence and logs.
• Recover service through the safest verified path.
• Communicate material customer impact when applicable.
• Review root cause and corrective actions.

Backup and recovery

NexusAI relies on its managed platform and database architecture for production durability. MPBusiness does not publish an RPO, RTO, backup frequency, or guaranteed restore window unless that target has been independently configured, tested, and measured.

Vulnerability disclosure

Report suspected vulnerabilities through the Contact page. Do not include passwords, private keys, live customer data, or destructive proof-of-concept activity.

Enterprise roadmap — not current claims

• MFA controls beyond the currently implemented authentication path
• SSO/SAML
• SCIM provisioning
• Audit-log export
• Enterprise retention policies
• SOC 2 readiness/certification

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